A refreshing approach to Consumer Activism

2009 July 10
by Drew Ward

As I have mentioned in several other entries, our dollars as consumers are by far our biggest tool for affecting change and ensuring the companies we buy from (or choose not to buy from) act in a responsible and ethical manner.

When a company does wrong, the best thing we can do is take our dollars elsewhere and if possible make sure the company and as many of their potential customers know exactly why we no longer give that firm our money.

I believe this is an effective tool. I haven’t eaten at a Burger King for around 15 years due to a couple of really horrible customer service incidents and I don’t miss them one bit. I also boycotted Wendy’s until a few years after Dave Thomas’ death because he directed the philanthropic arm of the company to give millions each year to anti-gay reprogramming camps. Seriously, millions of bucks to fund those guys that kidnap GLBT people and then hold them against their will while subjecting them to psychological torture until they “repent” And just think you may have thought the movie “Saved” was a joke lol. Dave Thomas didn’t think so, and he made sure your hamburger purchases funded every victim they could find. After his death, Wendy’s discontinued this financial support, due largely to pressure from GLBT groups and today has one of the most progressive partner benefits programs in the industry.

Anyway, I ran across this online. Dave Carroll is the lead singer of Sons of Maxwell, a Canadian based band. Dave describes his experience with United Airlines below:

In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didn’t deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say “no” to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world.

Carroll’s musical response to his mistreatment by United Airlines is a gloriously comical retort to what is sadly a system which gives seemingly weak consumers the brush off more often than not. It’s also quite catchy, and more than anything I would think it’s much more than United thought.

This is only the first of three promised songs regarding the incident. And, I would think that UAL will end up taking a PR hit worth much more than the $3500 they should have paid Mr. Carroll in the first place.

Read the full story at Carroll’s site: http://www.davecarrollmusic.com/story/united-breaks-guitars/

I truly think this sort of activism is great. I encourage you all to link this post to as many sites as possible and email it to your friends. Let’s help David Carroll send a strong message about proper treatment of customers.

Out of the wilderness

2009 July 8

hurricanechris_handclap480I know I’ve been MIA for a while now, and may continue to be for a week or so while my store gets up and running, but I just wanted to jump out of the woods for a moment with this little snippet about our dear old state.

Has anyone else heard about this? How did I manage to miss this? I don’t really have the brainpower right now to analyze what it means, but it doesn’t seem like a good thing – from the intro that the poster gives to the state’s political realm, right up through the video snippet, we don’t come off too well. There’s a brief writeup of the event on the New York Magazine’s website as well.

Another Reason The Town Talk Should Reconsider Its “Blog”

2009 July 4
by Lamar White, Jr

Blatantly false “Associated Press report” posted as a comment on both stories about local Teabag Parties:

Picture 11Uncontested for hours.

You would think they would pay more attention to deliberately misleading and completely false reports attributed to the Associated Press. One has to also wonder if the AP has safeguards against this in their agreement with Gannett.

Either way, this also proves the extent to which the intellectually dishonest Birthers will lie and manipulate the facts in order to continually undermine President Obama’s legitimacy.

Geaux Karen Gadbois

2009 July 2
by Lamar White, Jr

The Future of Food

2009 June 30

For anyone interested in knowing more about where our food comes from and what’s in the products we eat, I highly recommend watching this documentary:

http://www.hulu.com/watch/67878/the-future-of-food

It’s about an hour and a half and even if you watch only the first 20 minutes you will definitely be shocked.

This is also quite relevant to our local area seeing as many of the companies and products mentioned are grown and sprayed all around us everyday.

Our part in Iran

2009 June 29
by Drew Ward

Very interesting snippet in an automatically generated email I received from VOA (Voice of America):

2. BLOCKED FROM OUR SITE?

If you are denied access, you can try to enter our site through
a proxy server.

In Iran, try https://isna47shabab87.com (when you see “voanews.com/persian”
change it to “voanews.com/specialenglish”)

I think it’s really neat that although most people are unaware, that we are providing news to Iranians.

BTW, that’s an instruction set for using a Proxy server. Proxies tell the internet you’re one place when you’re really another. I use one here to watch BBC programming online that tells the BBC website that I’m in Wolverhampton, UK ;)

We have also had quite a few Republican operatives post on here over the years using proxies that showed them being in Louisiana but since it’s all traceable, it was easy to call them out as Lamar did more than once.

I Agree With Paul Carty

2009 June 29
by Lamar White, Jr

Alexandria needs more bike lanes:

This community was not designed for bicyclists (or pedestrians). Old and new neighborhoods alike, for the most part, were designed with only cars in mind — no bike lanes and few sidewalks. Our quality of life would take a quantum leap forward by changing that, and some of us might even lose a few more pounds.

Alexandria and the Cul-De-Sac Syndrome

2009 June 21
by Lamar White, Jr

6024e71ab75fc755933515a5551434d414f4541This afternoon, I read the recently published book, The Cul-De-Sac Syndrome: Turning Around the Unsustainable American Dream by John K. Wasik. Throughout the past few months, I have been contemplating a post on how the current economic recession was fueled, in part, by the machinery of sprawl development and the unsustainability of what former President George W. Bush referred to as “the ownership society.” For decades, America has subsidized expansion and sprawl, neglecting and disinvesting in our urban areas and inner-cities and, instead, investing billions and billions of dollars in order to expand road, drainage, sewage, and utility infrastructure to encourage and complement the development of vast, never-ending swaths of suburbia.

Mr. Wasik’s book reveals, in no uncertain terms, how the economics and the subsidization of sprawl, along with an overbearing emphasis on home ownership (at any cost), have contributed to the blight and decay of inner-cities across the nation. The problem was, of course, amplified and underlined by the collapse of subprime mortgages and the proliferation of home foreclosures, but for many people, it should come as no surprise that we were doomed to failure. Not only were millions of people buying houses they could not afford, the government, on all levels, helped to create those conditions by rubberstamping and subsidizing this expansion, with little to no regard of the opportunity costs or of the negative effects– increased energy consumption, an over-reliance on the automobile, plummeting property values in formerly vibrant neighborhoods and downtowns, and, ironically, increased exposure to health risks.

When I hear people dismiss smart growth as some type of socialistic experiment, I can’t help but laugh. Without a doubt, many of the same folks who reject an intuitive reinvestment in inner-city neighborhoods have no appreciation of the massive government subsidization in the suburban sprawl they hold up as “the free market.” Nor do they really care. For critics, it’s mainly about lifestyle, not about economics.

And when I hear people argue that the public should not spend a penny in areas plagued by blight and crime, I usually cringe, particularly considering that, in my own experience, most of the people making such an argument are the beneficiaries of millions of dollars in public infrastructure and public services, augmenting the values of their large-lot single-family homes, their schools, and their parks and recreation facilities. (By the way, I am not, in any way, suggesting that people, like me, who live in large-lot single-family homes are somehow universally opposed to inner-city reinvestment– just that the vast majority of the small minority of critics are attempting to argue bad economics to justify a lifestyle decision, a decision, by the way, that is in no way being threatened by a focused effort in the inner-city).

Oh, and there is one more thing: Studies prove that reinvesting in existing infrastructure and encouraging in-fill, densified development can create substantial opportunities in the private-sector and, on the whole, best ensures the public’s return on investment. (I will expand on this in a subsequent post).

I don’t wear rose-colored glasses, and I don’t believe it’s honest or appropriate to gloss over the significant challenges that we face, as a community, a State, and a nation. If we could snap our fingers and immediately redevelop our inner-cities, we would have snapped our fingers years ago. It’s just not that easy.

We are all ill-served when we refuse to base our decisions on reality-based assumptions and instead prefer abstract hypotheticals. There are a couple of reasons that some areas of Alexandria have been able to attract retail and commercial opportunities and some haven’t, and we should all be honest:

1. Although traffic count is important, retailers care much more about population density and median household incomes. There must be a critical mass of residents within a certain pre-defined service area, and the median household income of the area should indicate that residents have the buying power to purchase products at the retailer’s price points. National retailers do not base their decisions on emotions; they look at the numbers. The higher the population density and the greater the median household income, the more attractive an area is to a developer. Incentives and infrastructure matter, of course, but in today’s recessionary economy, retail and commercial developers (at least those whose projects actually ADD value to an area) aren’t going to take on feel-good projects unless their business model is sustainable.

2. Again, incentives and infrastructure matter. Before our inner-city can truly avail itself to value-adding and job-creating private sector developments, we must improve existing infrastructure. No one personally courted Wal-Mart to develop a new super store on Highway 28, for example, and Wal-Mart’s decision had nothing to do with the desires of a neighborhood organization. (Incidentally, in an underdeveloped area, neighborhood groups are much more effective when they focus on the master planning and macro-economic issues of their neighborhood, instead of being preoccupied by political issues and the promise of micromanagerial control– which, to an outside developer, makes a neighborhood group appear more like a special interest and less like an authentic champion). For better or worse, Wal-Mart came because they knew rooftops were popping up all around the corridor, moderate and high-income residents, and all of the surrounding infrastructure was new and well-built. Moreover (and somewhat bizarrely), Wal-Mart actually received incentives to build on the edge of town.

As they say, patience is a virtue, and throughout the country, leaders are recognizing that improving and increasing access to affordable housing in the inner-city is the most critical first step in revitalization. Of course, in the inner-city, there is not nearly as much land for a massive development of large-lot single-family homes as there is in the suburbs; however, there are ample opportunities for densified developments (which can more efficiently increase population, raise household income, respond to a documented need, create a desirable environment for retail and commercial developers, and better maximize publicly-funded services).

We would all be mistaken if we believed the best way to redevelop our inner-city is by attempting to replicate sprawl models. The very first objective of reinvesting in an inner-city, not just in Alexandria but in communities all across the nation, should be increasing the standard and quality of life for existing residents, which means improving existing infrastructure and encouraging the development of quality, affordable housing. Until then, we won’t be able to attract quality retail and commercial developments.

It is a simple formula:

A = Median Household Income/ Population Density

B = Quality Infrastructure

C = Opportunities for Retail and Commercial Development

A + B = C

Certainly, home ownership is important, but if we have learned anything about this issue during the past three years, it is that home ownership is not a panacea and that (perhaps somewhat counter-intuitively) over-emphasizing ownership can cause people to live way beyond their means, inadvertently decreasing discretionary spending (spending that is often bankrolled by home mortgages) and thereby also decreasing buying power.

Even more importantly, private-sector development decisions are reality-based and evidenced-based; there is little room for “emotional appeal.” Your house may be worth $1 million to you, even though it’s only worth $150,000 to everyone else, but if you need the money and you want to sell, you should probably recognize that no one is going to pay a premium for your emotional attachment. Sorry.

And the same thing applies to commercial development: Despite America’s renewed interest in redeveloping inner-city and inner-core neighborhoods, development is still contingent on raw, objective, unemotional facts and numbers. If anyone claims otherwise, then you should ask them if they are willing to put their money where their mouth is; if not, well, they simply do not know what they are talking about.

Although this post is, in no way, a book review, I highly recommend The Cul-De-Sac Syndrome to anyone who is truly interested in learning about the history and the causes of the American housing collapse.

Dinosaur Speak

2009 June 21
tags:
by Lamar White, Jr

Low Hanging Fruit from The Town Talk:

Newspapers are changing. In the past five years most have shorter stories, fewer and skinnier pages, and less of just about everything. The Town Talk, like other community newspapers, however, still does the one thing that the New York Times, CNN and the bloggers don’t do — it chronicles the area’s history, day-by-day and year-by-year.

Riiiiight.

read more…

Beating a (poorly paid) Dead Horse

2009 June 19

We spend huge amounts of money here in CenLa every year in attempts to spawn economic development.  We have certainly have had some luck with a few new businesses opening and hopefully more coming to town than leaving.  Unfortunately, however, we’ve seen the ugly face of traditional economic development efforts.

read more…